Shipping

Shipping Details

When customers check out and pay for items on the online store, shipping details are to be entered by following the prompts and filling in all required information fields.

Please note: If Paypal is being used, the address details entered in to the shopping cart must match the Paypal account details or payments will not be accepted

Expected Delivery Times

All in-stock orders are generally processed within 1-2 business days of receiving the order and payment confirmation. Providing we have all stock on hand, delivery times are approximately 2 – 3 business days in most metropolitan areas and a few days longer in slightly more remote locations.

We will select the most convenient carrier based on your location and the contents of your order and advise you when your goods have been despatched.

Although we do endeavour to have a large product range, we may not have all items listed on hand. If any item that you order is not in stock, it will need to be ordered from a supplier which will extend the delivery time. In such case, we will estimate a revised delivery time and contact you with the details.

With this in mind, we predict all in-stock orders will be delivered in 2-7 business days.

Price

We offer Free Shipping to most areas on most orders*

For customers who want their goods as soon as possible, some items are able to be Freighted with Express Delivery. The Express Delivery option will be charged to the customer.

Contact the store to arrange any specific delivery requirements on (08) 8211 7600 or: sales@roofracksa.com.au

*regional and remote areas may incur a shipping or freight charge, in such circumstances we will contact you to discuss the best shipping options and price possible. Similarly, feel free to contact the store if you have any queries regarding shipping charges. Some products deemed to be bulky items may be exempt from Free Shipping at the discretion of the store.